Shipping/Returns

Shipping

Please allow up to 3-5 working days for handling on "Products in Stock". Currently all Back-Orders will be processed and "Made-To-Order" on the first week of April, July, & October and sent out within the same month.

Last orders will be taken up to 12am on the 1st of these months. Please allow up to 6 weeks from the start of these months for delivery of your order. If there are any delays or problems with your shipment we will contact you through email to notify you.

If you have any issues with your shipment or you have further shipment queries please contact us through our email at pigrigprotection@hotmail.com (ATT: SHIPMENT OFFICER)

Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it,unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 
To start a return, you can contact us at pigrigprotection@hotmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at pigrigprotection@hotmail.com

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.